HIES is a consumer protection organisation covering the installation of renewable energy and home energy
efficiency products. By respecting, protecting and
educating consumers our aim is to transform consumer
protection within the home energy market.
All prospective members must endure a rigorous accreditation process before they can join our trusted network of installers. Once approved, they will be subject to annual vetting to ensure they are adhering to our scheme rules and code of practice.
In addition to free deposit protection, free stage payment protection and free insurance backed guarantees, consumers using one of our accredited
members can benefit from our robust, Chartered Trading Standards Institute (CTSI) approved alternative dispute resolution service, thus ensuring they are protected at every step of their customer journey.
As a local company most of our business comes from referrals and recommendations. Due to this our team work tirelessly to make sure the customer is always happy and informed about every stage of the installation. Our customer service is second to none ,customers are given help at every stage,right down to registering the system with there energy provider. We pride ourself as truly being BIG ENOUGH TO COPE AND SMALL ENOUGH TO CARE!!
What’s more here at Resolve Home Energy, we are not just here for the short term but for the long haul, this isnt just our business it is our passion and mission!
Call Now:
01223 433 313
Call Now:
01223 433 313
Call Now:
01223 433 313
